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2018 Hyundai SANTA FE SPORT Unknown Or Other Problems, Complaints and Defects

Issue ID	1539676
Internal NHTSA #	11181321
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE SPORT
Model Year	2018
File date	18/02/19
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	On 2/8/2019 an update for the knock sensor was done on my vehicle. On 2/18/19 i was driving up a steep hill on a highway when my vehicle lost power upon acceleration. I was unable to go faster than 17 mph uphill and 50 mph on level highway (speed limit is 70 mph). It was 16 degrees f and i had an infant in the car. I was told by the dealership it is likely due to the update done on the knock sensor and to drive it to their dealership. I did not feel it was safe to drive any further than necessary so i had it towed (i had to pull over constantly because the speed limit is 70 mph). The dealer ran a diagnostic and it came back it needs a new engine. The current engine only has approx. 14,500 miles on the odometer. The dealer requested a new engine from hyundai but it has not been approved yet and they believe it is a result of the knock sensor update. They estimate i will not have my vehicle repaired for at least 3 months. The dealer said they are having several other vehicles of this same make, model and year come in for the same problem. It was very hazardous having a vehicle unable to accelerate in winter with an infant in the car. I was in a remote area and this could have had the potential for a much worse outcome than it did.
Vehicle Mileage at Failure	14500
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	KALISPELL, MT
VIN pattern	5NMZDULB4JHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JMBXDGG3WKZ003320 TMBGE26Y664534162 MRHRU5850FP101068 VF7SC5FS9BA605795 XUGA335LESKA00200 JDAS221V001001871 VF1BZ0B0640753502 SHHFK376060019021 WBAFP3101BC621431 JKAZR900KKA026293 LZZ5BLNE3PA667729 WVGZZZ7PZBD046459

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2018 Hyundai SANTA FE SPORT Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2018 Hyundai SANTA FE SPORT Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?