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2018 Hyundai SANTA FE SPORT Exterior Lighting Problems, Complaints and Defects

Issue ID	1626536
Internal NHTSA #	11288886
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE SPORT
Model Year	2018
File date	13/12/19
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	Purchased vehicle in june 2018 and noticed a problem with headlights, shadow on roadway when driving. I noticed in housing that there were finger prints on lenses and took vehicle back to dealer for remedy... They replaced headlight on driver's side. Did not think anything else about it until i drove the vehicle during darkness. Shadows were observed on side of road that could and did hide bikers/walkers on the side of the roadway. Upon closer inspection of the lights while parked, i noticed that these shadows were also observed on the passenger side. Passengers in vehicle also noticed headlight problems on both sides of vehicle. I contacted dealer about this problem and was told that this was made that way during manufacturing. As time passed, anytime that i took vehicle out during night time hours, whether on the highway, interstate, or country road, these dark spots were always visible and continue to prevent me as a driver from seeing the roadway in its entirety. A photo is attached that was taken today, but the problem has persisted and have met with no solution being offered by the dealer or manufacturer. I decided to file a formal complaint on this ongoing problem with this vehicle's lighting problems.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ESTERO, FL
VIN pattern	5XYZW4LA8JGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SALGS2VFXFA230187 5TFEY5F13FX175533 WBA3A5C56DF350988 MALPC813MSM884651 3FADP4BJ3CM198106 JF2GUSND0T8272808 WDC0G4KB0GF071668 WP1ZZZ9YZMDA00376 JTDKB20U977594073 TRUZZZ8J591004041 5TDKA3DC5CS015123 3KPF24AD9KR097710

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2018 Hyundai SANTA FE SPORT Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2018 Hyundai SANTA FE SPORT Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?