| Issue ID | 1599104 |
| Internal NHTSA # | 11254135 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE SPORT |
| Model Year | 2018 |
| File date | 17/08/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 hyundai santa fe sport. While driving with a half tank of fuel in the vehicle, it began to stall on the highway. The contact noticed fuel coming out of the exhaust and the vehicle ran completely out of fuel as she pulled over to the shoulder. The state police pulled up behind her and ordered her to get away from the vehicle due to the fuel and fumes. The vehicle was towed to m. J. Sullivan hyundai (452 broad st c, new london, ct 06320, 860-437-6179) where it was diagnosed that two fuel injectors were stuck open and caused the vehicle to stall. The contact noticed a large amount of fuel was in the oil pan due to the dipstick. According to the dealer, the manufacturer suggested that they replace the fuel injectors, drain the oil, and place new oil in the engine. The dealer stated that was all they would do to the vehicle. The contact called the manufacturer to get a case for a possible buyback. The manufacturer denied the buyback request and offered one month car payment to resolve the matter. The manufacturer suggested the contact reach out to the better business bureau. The dealer refused to provide a loaner vehicle. The vehicle was retrieved and driven to the contacts home. The failure mileage was 14,210. The vin was unknown. |
| Vehicle Mileage at Failure | 14210 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | OAKDALE, CT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |