2018 Hyundai SANTA FE SPORT Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Hyundai SANTA FE SPORT 2018 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Hyundai SANTA FE SPORT 2018 engine and complaints other owners have filed.
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2018 Hyundai SANTA FE SPORT Engine Problems, Complaints and Defects

 Issue ID1571047
 Internal NHTSA #11218574
 ManufacurerHyundai Motor America
 BrandHYUNDAI
 ModelSANTA FE SPORT
 Model Year2018
 File date16/03/19
 ComponentENGINE
Product type codeVEHICLE
 Description of the problemWhile driving my practically new 2018 hyundai santa fe sport with 11,653 miles, it suddenly jerked out of cruise at 65 mph and the dashboard lit up along with the touch screen that said to call customer care immediately. A nice man at the other end of the phone checked my car as i was driving but could find nothing after running the diagnostic. He said i should be able to drive it about another 300 miles but should get to my dealership as soon as possible. I told him i was over 300 miles from home so he helped locate a hyundai dealership closer and i headed that way while still talking to the customer care guy. As i was getting on the on-ramp to travel i-35, the car jerked and acted like it lost power and i pulled over. The guy called a tow truck to come after the car and have it towed to the dealership. My car went to the nearest dealership where they ran a diagnostic and could not find anything either and said they had to wait on hyundai corporate to authorize them to check the engine. That took several more days but once they received the authorization, they dropped the oil pan and found metal shavings in the oil which indicated my engine was blown and would need a replacement. Initially, they said it might take up to 6 weeks. After several phone calls hyundai finally assigned me a case number and a case manager. The case manager was worthless, would not return my calls or send any updates about the status of my vehicle. Finally, hyundai corporate assigned me another case manager and after looking at my state's lemon laws, i asked them to buy my car back from me. The second case manager sent me a letter asking for some documentation and told me they would send a re-purchase offer. That was over a month ago and i still have heard nothing from hyundai. It has now been 83 days since my car quit with no resolution in sight.
 Vehicle Mileage at Failure11653
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateCUNNINGHAM, KS
VIN pattern 5NMZUDLB7JHXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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