| Issue ID | 1539677 |
| Internal NHTSA # | 11181321 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE SPORT |
| Model Year | 2018 |
| File date | 18/02/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | On 2/8/2019 an update for the knock sensor was done on my vehicle. On 2/18/19 i was driving up a steep hill on a highway when my vehicle lost power upon acceleration. I was unable to go faster than 17 mph uphill and 50 mph on level highway (speed limit is 70 mph). It was 16 degrees f and i had an infant in the car. I was told by the dealership it is likely due to the update done on the knock sensor and to drive it to their dealership. I did not feel it was safe to drive any further than necessary so i had it towed (i had to pull over constantly because the speed limit is 70 mph). The dealer ran a diagnostic and it came back it needs a new engine. The current engine only has approx. 14,500 miles on the odometer. The dealer requested a new engine from hyundai but it has not been approved yet and they believe it is a result of the knock sensor update. They estimate i will not have my vehicle repaired for at least 3 months. The dealer said they are having several other vehicles of this same make, model and year come in for the same problem. It was very hazardous having a vehicle unable to accelerate in winter with an infant in the car. I was in a remote area and this could have had the potential for a much worse outcome than it did. |
| Vehicle Mileage at Failure | 14500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KALISPELL, MT |
| VIN pattern | 5NMZDULB4JHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |