| Issue ID | 1430785 |
| Internal NHTSA # | 11053401 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE SPORT |
| Model Year | 2017 |
| File date | 13/10/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Transmission shifting is erratic. Stumbles/slams into gear 90% of the time. Shifting is felt throughout entire car. Transmission upshifts way to early when slowly accelerating or driving at low speeds. Car could be going 20 mph and has already put itself in 4th or 5th gear. Then when you try to accelerate, the car bucks and will eventually slam into the lower gear that it should have been in. Makes it very difficult and uncomfortable to drive in stop and go traffic. Transmission doesn't downshift properly either. You must come to a complete stop before making a turn onto a street. If not, the car will not downshift to the correct gear and when you try to accelerate, the car will start bucking and eventually slams into the appropriate gear. I took the car to springfield hyundai in springfield, pa to have it looked at. After waiting there for 3 hours, they told me that they couldn't replicate the issue i was complaining about, but performed a "software update" that may help. I'm still not sure how a car that was purchased only a month prior, from a hyundai dealer, had a "software update" that wasn't performed before i purchased it. The 14 year old honda element that i traded in on this car shifted and drove smoother. |
| Vehicle Mileage at Failure | 75 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SECANE, PA |
| VIN pattern | 5XYZTDLB9HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |