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2017 Hyundai SANTA FE SPORT Power Train Problems, Complaints and Defects

Issue ID	1399098
Internal NHTSA #	11014170
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SANTA FE SPORT
Model Year	2017
File date	27/07/17
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	I purchased a new 2017 santa fe sport on 5-26-17. On 7-19-17 at around 7100 miles i received a message warning me of the engine overheating. I put a phone call in the following morning to my dealership and was told to bring it into the shop 7-20-17 (thur). That afternoon i received a call from my service adviser stating there was no check engine light on and they could not find an issue. I then restated it was not an engine light but an actual message stating the engine was overheatng. He then called me back 10 minutes later stating there in fact was a leak in the water pump and they needed to replace the gasket and that they would not have the part until 7-25-17 (tues). When i finally got my car back on the 26th (wed) all seemed fine again. On friday 7-28-17 while driving on cruise control at 60 miles per hour i felt the car down shift and rpm's started going well over 5000 and the only way to stop it was to push on the break this happened twice withen an hour span. I contacted dealer again and was told to bring car back. Note they also had to fix a scratch put on my passenger mirror from when car was serviced the first time. I brought my santa fe back in on monday 7-31-17 and finally decided to contact service department on wed 8-2-17 when no body called to let me know of issues. Since then todays date is 8-10-17 i contacted dealer again to find out status as of right now they had to replace head gasket , reprogram cruise control and replace thermostat on top of the gasket they already replaced on water pump. The service department also stated they still smell coolant in my suv which concerns me still since i am 5 months pregnant. I did start case with hyundai usa and am waiting to here what options i may have but know i do not want this suv back for my safety.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GASTONIA, NC
VIN pattern	5NMZU3LB2HHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1G1ZD5EU2BF111288 WBA82GE0707R62010 JMBLYV97W7J004523 1HGCM56867A000490 KMHD84LF2HU122974 MNCAXXMAWAHB82132 PPVZZZ60ZJL000557 KL1TG5DE5BB162233 KMHWH81RMCU454857 JYACB07C34A004546 1FTFW1E88MFB49658 KMHDH41CAEU018609

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2017 Hyundai SANTA FE SPORT Power Train Problems, Complaints and Defects, Recalls and Failures

2017 Hyundai SANTA FE SPORT Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?