| Issue ID | 1384033 |
| Internal NHTSA # | 10994424 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE SPORT |
| Model Year | 2017 |
| File date | 18/04/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Within days of taking delivery, the vehicle would take 3-4 seconds to accelerate from a stop, and would not fully accelerate until almost 10 seconds later, creating a huge safety issues for times when speedy acceleration (at intersections, close calls, etc.) was paramount. From there, the infotainment system glitched out and would not turn on until i restarted the car, and it had issues with voice commands intermittently, defeating the purpose of a hands-free device (once again creating more safety concerns). Most regularly, the vehicle would struggle so badly to accelerate from 0-40, and 50-60, and would redline, causing huge stress and strain on the vehicle's power train. Hyundai told me "this is normal" which it is not. This happened daily at intersections, back roads, and on highways--it did not discriminate. I had several near misses when the vehicle refused to accelerate. In fact, just today, i went to accelerate through a turn and had the gas pedal floored because it would not accelerate past 10 mph. It took a full 20 seconds to get up to speed. This has happened in all driving modes: eco, normal, and turbo. |
| Vehicle Mileage at Failure | 120 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PEYTON, CO |
| VIN pattern | 5XYZWDLA8HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |