| Issue ID | 1397205 |
| Internal NHTSA # | 11012652 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE SPORT |
| Model Year | 2015 |
| File date | 03/08/17 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | We received a letter from hyundai stating that the vehicle was subject to recall campaign 17v-358. The letter included a link to a website to make a service appointment. We selected a dealer from the link and attempted to make the service appointment. The dealers name is abc hyundai in las vegas, nevada. The web site fraudulently would not allow us to make the service appointment unless we also purchased maintenance services. |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAS VEGAS, NV |
| VIN pattern | 5XYZU3LB6FGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |