| Issue ID | 1383163 |
| Internal NHTSA # | 10993788 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE SPORT |
| Model Year | 2014 |
| File date | 31/03/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 hyundai santa fe sport. The contact stated that the manufacturer provided a recall notice for nhtsa campaign number: 17v226000 (engine and engine cooling). The contact stated that the manufacturer failed to provide a remedy and parts within a reasonable time frame. The contact experienced catastrophic engine failure and the vehicle stalled intermittently. The vehicle was taken to two different dealers (1. Shockley honda, 7400 shockley dr, frederick, md 21704, (301) 694-5400 and 2. Heritage honda parkville, (410) 882-3000), but the failure could not be replicated or diagnosed. The vehicle continued to stall for months. The manufacturer was notified of the failure and escalated the concern. The vehicle remained at the dealer awaiting a remedy. The failure mileage was unknown. Parts distribution disconnect. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CATONSVILLE, MD |
| VIN pattern | 5XYZU3LB3EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |