| Issue ID | 1431628 |
| Internal NHTSA # | 11054035 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE SPORT |
| Model Year | 2013 |
| File date | 18/08/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Hood latch recall. I began the process of getting the hood latch cable replaced in august after learning of the recall. I feel that hyundai made it purposefully difficult for me to get a replacement part. I was originally requested to drive over 3 hours to get to a dealer, and my reimbursement request went unanswered for several months. I was asked multiple times for identical identifying information and receipts, and was given information in a timely manner. At this date, i still have not received reimbursement for replacing this part. Due to my interactions, i believe hyundai is purposefully making the replacement of this part a burden on consumers. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHELAN, WA |
| VIN pattern | 5XYZTDLB3FGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |