| Issue ID | 1502104 |
| Internal NHTSA # | 11133182 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE SPORT |
| Model Year | 2013 |
| File date | 15/09/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 2 weeks ago my wife was driving home passing thru a neighboring subdivision at around 25-30 mph. As she was turning she heard a loud pop from the rear of the vehicle. She first thought is was a tire blown. After inspecting she noticed fluid coming out rear of vehicle. She promptly drove the vehicle to a friends house just up the road whom is a mechanic. After inspection he sent me pictures of the the rear differential housing and it was completely cracked in half. Car was taken for repair where we found out that the 10/100k my power train warranty is only valid for the first owner. That is a load of crap and a pathetic way for manufacturers to give these warranties out without having to cover the full term, as most people trade every 50-60k miles, or less. The 10/100k warranty was sold on the car but ended with a new owner at 32k on the odometer, now at just over 60k major failure. This seems a little unjust to me. Now luckily we did have an extended warranty from dealership where we purchased the car ( toyota of greenville, awesome people) and they unlike hyundai are doing whatever it takes to keep us happy and ensure our vehicle gets fixed in a timely manner. So in short, i will never by another hyundai again after their unwillingness to take this gross and potentially catastrophic failure with any concern or seriouness and hide behind some claus that basically says that their spoken 10yr/100k warranty is worthless !!!! |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREENVILLE, SC |
| VIN pattern | 5XYZWDLA8DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |