| Issue ID | 1446837 |
| Internal NHTSA # | 11072731 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE SPORT |
| Model Year | 2013 |
| File date | 10/02/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Hyundai is having problems with the 2013 hyundai santa fe sport 2. 0 turbo spark plugs gernading inside the head and cylinder combustion chamber. This is causing the vehicle to stall out while driving creating a safety hazard to the driver, occupants of the vehicle as well as other vehicles around the vehicle. My wife and sister in law while traveling on ca241 had this occur. The vehicle lost power, and she had to make evasive maneuvers to get the vehicle to the side of the road. She was able to get the vehicle to an off ramp where the santa fe then died and would not restart. This seems to be a big problem with their vehicles equipped the this engine as well as the 2. 4i. Hyundai customer service does not seem to help with customers problems regarding this. They are evasive, and are telling customers they will call you with in 3-5 days. All the while your vehicle is sitting at the dealership not running and an engine that does not run. Hyundai needs to recognize this problem, offer it's customers a new engine for this catastrophic engine failure and not puts it's customers in danger of bodily harm or possibly death. How many lives should be sacrificed for the greed that hyundai is getting by not getting these unsafe vehicles repaired or off the road. This is not just a hyundai problem but a public safety problem as well. This engine failure is a known defect by hyundai, and not being repaired. This is a clear case of profit before safety. This vehicle was traveling at 65mph, which is the speed limit on ca241 when this failure occurred. |
| Vehicle Mileage at Failure | 40699 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MISSION VIEJO, CA |
| VIN pattern | 5XYZUDLA9DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |