| Issue ID | 1387865 |
| Internal NHTSA # | 11001781 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE SPORT |
| Model Year | 2013 |
| File date | 31/05/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 hyundai santa fe sport. The contact received notification of nhtsa campaign number: 17v226000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the local dealer (joe holland hyundai located at 150 maccorkle ave sw, south charleston, wv 25303; (304) 744-1561) where it remained for 25 days. The dealer was contacted at 304-720-9510 to see if the vehicle was repaired. The dealer informed the contact that the forms for the recalls were sent yesterday by the repair department and that it would take approximately 4 to 5 more weeks to get the vehicle repaired. The hyundai manufacturer was contacted at 855-371-9460 and provided case number: 1030122228. The contact had not experienced a failure. Parts distribution disconnect. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WINFIELD, WV |
| VIN pattern | 5XYZTDLB5DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |