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2019 Hyundai KONA Unknown Or Other Problems, Complaints and Defects

Issue ID	1577408
Internal NHTSA #	11228350
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	KONA
Model Year	2019
File date	10/06/19
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	Startup and driving for 15 minutes bcw warning system disabled radar blocked message comes on, yield sign with exclaimation point comes on, and the button that turns the system on/off left of steering wheel goes out error stays approx 20-25 minutes and then resets itself pulling off road, and restarting the car, it will also clear the error, we have wiped and cleaned bumper and sensor areas, have had car into 2 dealerships, they say system is operating as it should, can not reproduce problem. This error happens every single time i drive the car (early morning , i have not had it happen at other time, although husband has twice. Dealerships claim that some kind of radar is interferring, or the system turns off when it hasnt detected another car in the mirrors after 10 minutes. My question is, this is a safety feature, why would it just turn itself off? Other things i have noticed are, if pulling off road when error occurs, and going into menu to change any car settings, the bcw feature is completely missing from the menu when the error is on. And also the button to the left of steering wheel which turns system on/off. ( in the dark) you can see it "blinking in a consistant fashion. When the system is about to "fail/ send the error code, i have noticed that the button is no longer "blinking" ( you can only take notice of the button blinking in the background when its dark out. Reported my problem directly to hyundai in california, they closed case because dealerships couldnt reproduce the problem. Likewise they will not take bumper off, check sensors or anything other than can not reproduce problem, they are done, not pulling bumper off/etc hyundai wont reimburse them. Google problem, been happening on hyundai models since 2015, withour a fix, and this is a safety feature? No other car i have driven with a bcw system has done this in area im in 15 min after startup
Vehicle Mileage at Failure	1577
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ANTHONY, FL
VIN pattern	KM8K62AA2KUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	66
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WP0ZZZY1ZNSA70934 VF3CUHNZTHY193058 VF34J5FM4EP000156 UU1J9220664882990 ZCFA81AG002725173 JL7B6G1P6GK013509 W1KLF5AB5RA038944 WDB2093411F255884 MMU148MK0FH615006 5TETX22N46Z186163 MMBJNKB40CD027523 WDC2539462V163050

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2019 Hyundai KONA Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2019 Hyundai KONA Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?