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2017 Hyundai IONIQ HYBRID Service Brakes Problems, Complaints and Defects

Issue ID	1575320
Internal NHTSA #	11221794
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	IONIQ HYBRID
Model Year	2017
File date	19/06/19
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	Driving on the northbound 3-lane section of i-75, i moved from center lane where i was behind a huge semi truck that blocked vision ahead, so i moved into the left lane when all traffic had passed and it was clear. Then immediately ahead at approximately 5 car lengths from me in left lane, a large suv had stopped dead in that left lane of interstate along with other vehicles ahead of him. There was no shoulder available, just continuous concrete jersey rail, and no opening on my right to go to. Although i slammed on my brakes and pressed them as hard as possible, my 2017 hyundai ionic hybrid car did not stop, its airbags did not deploy, the seat belt did not lock leaving enough slack that my chin and chest slammed into steering wheel as i ran into rear of the stopped suv causing him to run into suv in front of him. Their airbags deployed, mine did not. Although the fault was entirely mine in terms of striking the first car, i didn't understand why my ioniq didn't stop better or why my airbag didn't prevent me from striking the steering wheel. I did tell the highway patrol officer that i had struck my chest and chin quite hard on the steering wheel, but had no external injuries. The upset and regret over the incident was enough to put those questions out of my mind for the last two days, until today friday 6/21/19 when i went to the auto collision repair center and spoke to the manager. He told me that i should report the situation with the seat belt, airbag and abs brakes not performing as they should, and make hyundai aware of it as well, and he provided me the nhtsa information. I also texted the service manager at the hyundai dealership where i leased this vehicle to advise him of what happened. He has not yet responded. Thus this report.
Vehicle Mileage at Failure	2800
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BRADENTON, FL
VIN pattern	KMHC65LC2HUXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	15
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHJN81VP5U149670 XWFS47EF1D0000080 1C8FYN8912T213753 VF37JBHY6JJ750604 SJNBAAN16U0290847 1N4EB31P7PC757098 U5YPH813DGL032238 KM8J3CA20GU162867 JTMAB7BJ6T4233388 3N1AB7AP9HY289340 JHLRE28309C201106 VF1LBUD0545692107

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2017 Hyundai IONIQ HYBRID Service Brakes Problems, Complaints and Defects, Recalls and Failures

2017 Hyundai IONIQ HYBRID Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?