| Issue ID | 1380716 |
| Internal NHTSA # | 10991858 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2016 |
| File date | 02/05/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 hyundai genesis. While driving, the vehicle lost power. The contact was able to maneuver the vehicle off the road onto the shoulder. The vehicle failed to accelerate when the accelerator pedal was depressed on an incline. There were no warning indicators illuminated. The vehicle was taken to a dealer (chapman hyundai scottsdale, 6601 e mcdowell rd #3, scottsdale, az 85257, 480-949-7600), but the failure could not be duplicated. The dealer informed the contact to bring the vehicle back if the failure recurred. The manufacturer was notified and the contact was provided case number: 10243115. The approximate failure mileage was 63,000. Updated 07/18/17*lj*** updated 08/30/17*lj updated 10/03/2017*js *cn *js |
| Vehicle Mileage at Failure | 6300 |
| Number of Occurences | 2 |
| Source of the issue | CONSUMER LETTER |
| City and State | PHOENIX, AZ |
| VIN pattern | KMHGN4JE9GUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 17/03/16 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CHAPMAN HYUNDAI |
| Dealer's telephone number | 480-949-7600 |
| Dealer's city | SCOTTSDALE |
| Dealer's state code | |
| Dealer's ZIP code | 852 |