| Issue ID | 1381580 |
| Internal NHTSA # | 10992503 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2016 |
| File date | 17/02/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Vehicle only had about 2000 miles when it first did this. Dash display malfunction. When backing up display is blacked out. You can't see any video from back up camera. Also display goes out while driving. Gave video evidence to dealer so they know i'm not crazy. Sometimes you turn car off and lock the car and the display is still playing. Dealer could get this issue to recreate while in there possession for four tries later is still does not work. This is even after a "final" repair was offered by the dealer which consisted of a total dash replacement the manager said cost hyundai over $5000. |
| Vehicle Mileage at Failure | 2000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MATTHEWS, NC |
| VIN pattern | KMHGN4JE2GUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |