| Issue ID | 1245312 |
| Internal NHTSA # | 10809624 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2015 |
| File date | 01/11/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | 2015 genesis 11 months old with 6,100 miles. The sunroof weather seal is defective and separating from the glass. Dealer and factory acknowledge the defect ($3,500 cost to repair) but refused to buy back the car. This is my 4th genesis: the 2nd and 3rd cars were defective, the 1st was sold to me without features i wanted and was told were in the car i first bought. My issue with this defect is the repair process is something field technicians could not accomplish on the 3rd genesis which involved removal of most interior trim above the dash level and headliner. Several attempts at repair/reassembly were undertaken and then wa state lemon laws kicked in. The intended repair to my current and 4th genesis will be a further disassembly of the upper portion of the interior trim of the vehicle and of course removal of the fixed glass portion and replacement of the defective weather seal. The dealer, doug's hyundai, have been just great and they have expressed their concern that this repair is likely to fail to return the car to me in "factory condition" due to the nature of the repair. My past experience with the 3rd genesis tells me they are right. While this is not a safety concern per se, water intruding into a vehicle could and likely will impact electrical systems and control modules. Case in point was the recall involving water penetration into the rear tail lamps that impacted the cars transmission functions. I feel screwed by hyundai. They are making me undergo a repair that will result in a depreciated value. Can anyone who reads this help me? |
| Vehicle Mileage at Failure | 6000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEATTLE, WA |
| VIN pattern | KMHGN4JE0FUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |