| Issue ID | 1550162 |
| Internal NHTSA # | 11191630 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2015 |
| File date | 03/03/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 hyundai genesis. While driving and making a turn, the steering wheel seized without warning. The vehicle was turned off and restarted, but the failure recurred. In addition, when the vehicle was shifted into drive, the instrument panel display reversed and the vehicle moved backwards instead of forward. The vehicle was towed to napleton hyundai glenview (located at 1620 waukegan rd, glenview, il 60025, (847) 729-8900) to be diagnosed, but a failure code could not be located. The dealer suggested that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 15620163. The approximate failure mileage was 42,000. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SKOKIE, IL |
| VIN pattern | KMHHT6KJ2FUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |