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2015 Hyundai GENESIS Exterior Lighting Problems, Complaints and Defects

Issue ID	1689943
Internal NHTSA #	11354861
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	GENESIS
Model Year	2015
File date	06/07/20
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	1. In a stationary position both incidents the left and right passenger door handles while opening the doors on different times once in 2019 the other 2020 completely came off. The first issue i went to service department at norm reeves hyundai in california off of the 605 freeway where they glue it back together and not opening the inside of the door to remove the broken pieces that fell inside the door which you can hear each time i close the door for the right side back passenger door. Second issues the left side back passenger door handle came apart the same way trying to open the door it just completely came off. I call my insurance company usaa file a claim took the vehicle to caliber collision hear in kyle, texas and they glued back on no pieces broke off inside the door. Now i have a problem with the right side headlight bulb that keeps going out while im driving. I took it to south point hyundai july 6,, 2020 for this issue. According to the service report they identified the bulb needed to be replaced and replaced it. I told them the bulb is not the problem, they needed to find out whats causing it to go out. On july 7, 2020 bulb went out again retuned back to south point hyundai all they did was opened the hood the service guy giggled something on the right side headlight and it came on, i told him thats is so unprofessional and should not have happened just to get my headlight to work. On september 7, 2020 bulb went out again call september 8, 2020 the service manager told me to bring the car in after i explained what happened for the second time after ive been charged for the service that did not fix the problem. Once i reached south point hyundai the service manager john wayne drive my vehicle around the back drove back after 30 minutes and told me its going to cost me $130. Not including labor to fix the problem. I just left very upset.
Vehicle Mileage at Failure	34000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	KYLE, TX
VIN pattern	KMHGN4JE3FUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MMKSS22P008003839 MHFHA3FS100566151 2G1FB1E39D9231285 MP1TFR87JJT055335 1FADP3J2XEL130116 KNMAT2MV1GP691781 1FMCU9J93LUB62006 WBAWY320400T95539 KNDEPCAA4T7853782 MR0FX19G503078930 112000HRC804704AB WVWZZZ1K76W030954

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2015 Hyundai GENESIS Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2015 Hyundai GENESIS Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?