2013 Hyundai GENESIS Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Hyundai GENESIS 2013 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Hyundai GENESIS 2013 suspension and complaints other owners have filed.
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2013 Hyundai GENESIS Suspension Problems, Complaints and Defects

 Issue ID1063154
 Internal NHTSA #10586463
 ManufacurerHyundai Motor America
 BrandHYUNDAI
 ModelGENESIS
 Model Year2013
 File date11/04/14
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemOn january 11th 2014, i purchased a brand new 2013 hyundai genesis from brown's manassas hyundai in 8651 centerville road, manassas, va 20110. On my invoice it was stated that it is a brand new car. Two months after i purchased the car, i had a sensor problem, which i got fixed in fairfax hyundai which is very unusual for a brand new car. On 10th april, i heard grinding noise from the rear right tire. I took it to other hyundai again. Below is the report that they gave me and i was stunned. "technician found that the rear right strut had snap from bold on frame, one bolt missing prior and also found green duct tape that was holding the strut to the car. Customer advised vehicle is unsafe to drive. If vehicle is driven there is a high possibility of the strut falling off which is very dangerous and an accident will result." there was a green duct tape supporting the car. After this report, for me it is proved that this car might have been in a major accident before i purchased it and the issue has been fixed without reporting it. Even the mechanic who showed me the problem with the car was shocked. After i got the report, i took it to brown's hyundai manassas and talked with service manager, he totally ignored me. Other sales associates told me they are unknown with this issue and they cannot do anything further to help me. I was very disappointed with the disloyal behavior from a hyundai employee. As mechanic said, i could have got into a major accident. My concern is my family. I have a two-year-old niece who travels with me often in the car. I am also concerned they might have been doing this behavior to other consumer as well and putting life in danger. My car is still in the fairfax hyundai dealership.
 Vehicle Mileage at Failure3823
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateFAIRFAX, VA
VIN pattern KMHGC4DD7DUXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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