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2013 Hyundai GENESIS Steering Problems, Complaints and Defects

Issue ID	1211082
Internal NHTSA #	10749403
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	GENESIS
Model Year	2013
File date	01/08/14
Component	STEERING
Product type code	VEHICLE
Description of the problem	I originally bought my 2013 hyundai genesis as a certified pre-owned vehicle from a dealer in georgia. From august 2014 to present (august 2015), the vehicle has stalled/cut off unexpectedly on 8 different occasions, 7 times while driving at speeds between 5 mph and 45 mph, and once while sitting idle in park. When stalling, the steering wheel tightens and/or locks which makes it extremely difficult to steer, the brakes harden which make it extremely difficult to stop, and the dash lights up with various symbols and indicators much like it would if it only had power but without the engine started. To get the car going again, i have to come to a stop, put the car into park, push the start/stop button, and the vehicle starts again. On the 7th time of the car stalling, my wife was making a right hand turn when the vehicle cut off. She nearly plowed into a vehicle that was stopped at the light making a left hand turn onto the street she was coming from, and then nearly caused a 3 car pile-up behind her because of her unexpected braking and sudden loss of control of the car. As of right now we are afraid to drive the car any longer. We have taken it to the dealer 3 times now. On the first visit back in october 2014, they cleaned the fuel injection and throttle body, saying that maybe we had a bad batch of gas that left carbon deposits. They kept our car for a week. They were unable to replicate the problem. Fast forward several months and here we are again at the dealer for time number two. This time they kept it for about 12 days and did another cleaning of the fuel injection and throttle body. They were unable to replicate the problem. Last friday, august 14th 2014, 3 days after getting it back from the dealer, it stalled again. We refused to drive it that weekend, and i drove it only to bring it back to the dealer this past monday august 17th. We do not feel safe
Vehicle Mileage at Failure	35000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LEXINGTON, SC
VIN pattern	KMHGC4DD6DUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2C3CDXCT9DH744296 1D7HU18Z32J263343 WVWZZZ1KZCP002643 3N6PD23W6ZK899206 1C6SRFMP3SN738056 WD4PF0CD1KP064673 2C3CDXCT4EH369676 VF77C9HF0JJ506851 SALLJGMF3TA191607 WVWZZZ3CZGE043237 MD2B98MX4SNA13864 1C4HJXFN8MW732522

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2013 Hyundai GENESIS Steering Problems, Complaints and Defects, Recalls and Failures

2013 Hyundai GENESIS Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?