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2012 Hyundai GENESIS Visibility Wiper Problems, Complaints and Defects

Issue ID	1717867
Internal NHTSA #	11388368
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	GENESIS
Model Year	2012
File date	17/06/20
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	Navigation display failure resulting in no back-up camera, no a/v functions, and hvac control malfunction. Dealer replaced within approximately 8 months of purchase. System has failed again and corporate advised that the part was on backorder and we waited for a replacement part for 8 months. Now corporate has advised that the part, a-v monitor assembly part #965633m851, is unavailable/discontinued. No way to repair or replace the part. Vehicle has 44,000 miles on it. Sunroof failed within first 20,000 miles and was sealed to avoid expensive repair. Most recently the car died without warning while stationary. In for evaluation now. This car has been a chronic problem since we first purchased it and corporate has told us that we are at a dead end regarding the a/v monitor assembly - there is nothing they can do. A/v monitor assembly issue occurred in june of 2020.
Vehicle Mileage at Failure	40000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	FARRAGUT, TN
VIN pattern	KMHGC4DD5CUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

LJ11KABB940621127 WP0AB2A92TS225097 LCETDNP3086000135 4U01C2022AA041057 JTEGD54M50A014446 MNBAXXMAWAFU19489 1VWBT7A33GC031458 2HGED6454MH551294 WP0ZZZ99ZNS227406 SALAG25468A478350 KNDJP3A56J7540098 3JB1WAX44SE000209

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2012 Hyundai GENESIS Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2012 Hyundai GENESIS Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?