| Issue ID | 1416282 |
| Internal NHTSA # | 11035742 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2012 |
| File date | 20/10/17 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Since new it has been difficult to maintain alignment. At first it would be aligned and then it would take 5000 miles to move out of spec (bad on all numbers, but camber and caster are the worst). Service has tried to claim it received frame damage at some point. After conducting an undercar review there appears to be no damaged suspension components. There is a non-structural plastic support at the base of the radiator that was distorted when the car struck a tire tread on the freeway. The car was inspected by the insurance carrier, determined brace not structural and did not replace, treated for cosmetic damage and returned to service. Prior to this the vehicle already had issues with premature tire wear, pulling to the right side and being able to maintain alignment. For at least the last 25,000 miles i have been having the vehicle re-aligned each 3000 miles. At one time we'd be able to align the suspension but within 500 miles it would begin moving back out of spec. Currently the mechanics are finding it more difficult to get it within spec. The fact that this seems to be getting worse over time, it leads me to believe that there must be either an underlying design flaw, or there is a component failure occurring somewhere within the front suspension. The hyundai genesis has no mechanism to handle caster or camber adjustment. The mechanics have all stated that the only option to enable the vehicle to be properly aligned is the installation of a |
| Vehicle Mileage at Failure | 86000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LONG BEACH, CA |
| VIN pattern | KMHGC4DF6CUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |