| Issue ID | 1294390 |
| Internal NHTSA # | 10881368 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2012 |
| File date | 28/06/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Vehicles brake pedal became very soft and needed to press down all the way down on the pedal for the vehicle to stop. Was driving on the highway when this occurred. Drove straight to the hyundai dealer and told the service tech of my issue. Received a call from the advisor where he explained the abs system on the vehicle had failed and needed to be replaced. Cost is $2,300 plus $260 for the front pads. I quickly did a research on my vehicle and saw this is a recall problem with my car but the advisor said that was just a rumor online and it was not true. Called hyundai and they said the recall was performed at the dealer in january 2014 but i don't have a service record stating this. Calledthe dealer back to gain a copy of the recall work order and it just states "recall item section performed" without any details. Dealer refuses to correct issue and stated my only options are to pay 3k in repairs or drive off the vehicle with care. Also my car just lapsed the 60k mile warranty about 3 months ago. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLANTATION, FL |
| VIN pattern | KMHGC4DD6CUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |