| Issue ID | 1495498 |
| Internal NHTSA # | 11124645 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2011 |
| File date | 02/09/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Since purchasing the car, used, in 2014, we have had numerous, random instances where the brake pedal went all the way to the floor. It's happened in all types of weather and temperatures. We presently have around 76k miles. I've had the car in for checkups to our mechanic twice, with no findings. The problem happened again this morning, while my wife, who is 9mo pregnant was driving to work. Until today i did not research the issue online. I found today that our car was among the batch that did eventually get the fluid swap done(recall). Ours was done when we bought it. They did not inform us that the problem was actually the hecu unit. Today, i called our local hyundai dealer, who told me they would be glad to replace it, but that we would be paying for it all. I have loved the car, but i'm fairly disgusted that hyundai has so many documented cases of this part failing, yet will not replace it. The brake pedal, at any speed, randomly loses pressure, and goes all the way to the floor. Once there, they feel like the brake pads fell out. The vehicle stops, but very abruptly. Its terrifying. The last time it happened was roughly may 2018. Does not seem to matter if we are pulling out of the garage, riding through the neighborhood, or driving on the highway. Happens in all variety of situations. Tonight, we left the car at my in-laws because my wife is afraid to drive her own car. |
| Vehicle Mileage at Failure | 75111 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLUFFTON, SC |
| VIN pattern | KMHGC4DE8BUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |