| Issue ID | 1390230 |
| Internal NHTSA # | 11003773 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2011 |
| File date | 16/06/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I took this car to the north charleston hyundai about 3 weeks ago around 6/16/17, told them about my braking issue and they told me after they inspected it that it would cost me 4-5 thousand dollars to fix my vehicle. The dealer said it was the recalled part that went bad. Now they are saying its not and hyundai usa isn't standing by their product either said i was out of warranty by 5000 miles and they can't fix it. Its all on me now. Hyundai usa first told me they would meet me half way for the repairs but they didn't all they did is give me 1000 hyundai points and that is maybe a 1/5 of the repair. I had a second opinion done at midas in mount pleasant sc done and they are saying its the recalled part that is bad, and that i need to get in touch with y'all. The whole braking system went bad while i was driving it, i was going around a turn at a high rate of speed and noticed that when i pressed the brakes they weren't responding so i threw it into manual drive, where i geared it down to 2nd gear and slowed down that way, enough i wouldn't run off the road and maybe hurt myself, my rider or someone on the interstate. |
| Vehicle Mileage at Failure | 64850 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNT PLEASANT, SC |
| VIN pattern | KMHGC4DF6BUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |