| Issue ID | 1387676 |
| Internal NHTSA # | 11001635 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2011 |
| File date | 01/06/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 hyundai genesis. When applying the brakes, the brake pedal traveled to the floorboard without stopping the vehicle. The contact had to pump the brake pedal in order for the vehicle to stop. When the vehicle was stopped with the brake pedal depressed, the pedal would lower unintentionally; however, the vehicle would begin to slowly move forward at the same time. The contact took the vehicle to a certified mechanic who diagnosed that the electronic control system and abs failed and needed to be replaced. The contact notified the anderson hyundai dealer and was informed that the vehicle was not included in nhtsa campaign number: 13v489000 (service brakes, hydraulic). The vehicle was not repaired. The manufacturer was made aware of the failure and reiterated the dealer's diagnosis. The approximate failure mileage was 118,000. |
| Vehicle Mileage at Failure | 118000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WALHALLA, SC |
| VIN pattern | KMHGC4DFXBUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |