| Issue ID | 1255992 |
| Internal NHTSA # | 10821897 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2010 |
| File date | 09/01/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Airbag i brought my car in to have the airbag and dash checked by hyundai dealer in west palm beach florida. The dash around my airbag has cracked in a perfect line at the air bag location photo attached. They refused to check the airbag. However they contacted hyundai and asked for dash replacement. Hyundai was willing to pay for the dash part but not any labor to install new dash or to check my airbag to make sure it will not go off. I am asking for help to get my airbag checked and also have the dash removed and replaced by hyundai. I am very concerned that this passenger airbag is affected by the recall. I need this checked out before an insistent happens. Please help. They also refused to put anything in writing. Phone case number 8648772. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JUPITER, FL |
| VIN pattern | KMHGC4DEXAUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |