| Issue ID | 982837 |
| Internal NHTSA # | 10513484 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2010 |
| File date | 24/05/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Took my car in for servicing and asked them to check my air conditioning unit. No cool air from the system. The technician said a piece of glass and wire resembling part of a tire retread had somehow passed through the grill and damaged the condenser. Thus, freon leaked out over time resulting in lack of cool air. The service clerk said he had heard that this had occurred in the past with other hyundai genesis. Interesting how there is no damage to the front end of the car or the grill. Does not sound feasible that a piece of glass (2 inches by 1 inch with quarter inch thickness) and wire (7 inches) could sneak through grill and hit with velocity to damage a condenser with no damage to the grill. Are grill slats too wide or is there a lack of under carriage protection? The dealership kept the glass and wire and suggested that i contact my insurance company as this estimated $1000 item was not covered by the hyundai 5 year, 60 thousand mile warranty. |
| Vehicle Mileage at Failure | 42215 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALAMEDA, CA |
| VIN pattern | KMHGC4DF4AUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |