| Issue ID | 1098680 |
| Internal NHTSA # | 10622186 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2009 |
| File date | 25/09/13 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I missed my right hand turn that i usually make to exit my community, so i stopped and put the vehicle in reverse using the backup camera as a guide. I noticed that i was getting too close to the sidewalk curbing and i noticed a large tree not to far from the curbing, so i turned my body around to my right side to get a visual look. While i was doing this i put my foot on the brake pedal,turned my body back to a normal driving position and the brake pedal went right to the floor never stopping the vehicle. The steering wheel suddenly moved to the right and then i heard a large sound ( the rear end of the vehicle crashing into the tree that i saw.) all of this that happened took about seven to ten seconds!! I released my seat belt and got of the car to see the damage. The rear end of the bumper on the passenger side was severely damaged, the quarter panel on the same side was blown out and the top of the trunk toward the right side was actually ripped and dented. Ironically i had an appointed with the dealership to check the brakes the same day of the accident. I was determined to find out why the brakes failed. So i drove the vehicle knowing i had no brakes and miraculously made it to the dealership. The service personal saw how badly the vehicle was damaged and i explained to them what had happened. One of the girls in service department, i don't remember her name, completed the paper work and i was told i had to leave the vehicle. She also told me that there would no charge for any repairs because thats how hyundai treats their customers thats' when old light bulb went off and i asked her if there were any recalls on vehicle and she said no. The next day i saw the repair form and that brake fluid was replaced twice and failed twice. He noticed that the auto antilock braking system module failed. He replaced that brakes o. K. I received back injury,under doctors care. |
| Vehicle Mileage at Failure | 34264 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPLES, FL |
| VIN pattern | KMHGC46F59UXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |