| Issue ID | 1028492 |
| Internal NHTSA # | 10556322 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | GENESIS |
| Model Year | 2009 |
| File date | 03/12/13 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns 2009 hyundai genesis. The contact stated that while driving approximately 35 mph and applying the brakes, the brake pedal abnormally traveled to the floorboard. The vehicle was towed to the dealer for diagnosis. The contact stated that the vehicle was included in nhtsa campaign number: 13v489000 (service brakes, hydraulic) which stated that the hecu module would be replaced as necessary however, the technician refused to replace the hecu module under the recall and stated that they would only replace the brake fluid. The manufacturer was contacted and advised that the dealer was not authorized to replace the hecu module. The vin was not available. The approximate failure mileage was 73,000. |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | TAMPA, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |