| Issue ID | 1264462 |
| Internal NHTSA # | 10838484 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | GENESIS COUPE |
| Model Year | 2010 |
| File date | 12/10/15 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 hyundai genesis coupe. The contact reviewed a service campaign consent letter from the manufacturer, which indicated that the hecu was to be serviced and replaced for all genesis vehicles. When the contact called the manufacturer, they specified that the genesis coupe was not included in that manufacturer campaign. The contact stated that there was a random progressing failure in which the brake pedal was applied, but was slow to respond. The vehicle was taken to a repair shop. The mechanic drained the brakes, replaced the brake pads, and serviced the brake system. The dealer was notified of the brake system failure and indicated that the independent repair shop had not completed the repair correctly. The contact notified the repair shop and was informed that the repair was completed correctly. The manufacturer refused to service the hecu system pertaining to the service campaign, so the contact was unable to determine a permanent remedy. The vehicle was parked due to the failure. The vehicle was not included in nhtsa campaign numbers: 13v113000 (exterior lighting , service brakes, hydraulic) and 13v489000 (service brakes, hydraulic). The vin was not available. The approximate failure mileage was 66,500. |
| Vehicle Mileage at Failure | 66500 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CAPE CORAL, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |