| Issue ID | 1611971 |
| Internal NHTSA # | 11270025 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2008 |
| File date | 19/10/19 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Backing out of my driveway and my van started making a loud thumping noise. I was not able to go forward or in reverse. Looked underneath and found the driver's side lower control arm corroded and disintegrated, and the axel had come out of the transmission. There was a recall in 2014 for corrosion but all they did was spray something on that was supposed to protetct it. It did not work. If i had been anywhere other than my driveway it could have been an extremely bad situation as i lost control of my steering. I had it towed to the dealer today and they want $878 to replace the two control arms (with after-market parts). |
| Vehicle Mileage at Failure | 139000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST SUFFIELD, CT |
| VIN pattern | KNDMC233286XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 4 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |