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2008 Hyundai ENTOURAGE Engine Problems, Complaints and Defects

Issue ID	1212033
Internal NHTSA #	10750099
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	ENTOURAGE
Model Year	2008
File date	11/08/14
Component	ENGINE
Product type code	VEHICLE
Description of the problem	My wife and i first brought our vehicle to columbia hyundai/acura in montgomery, ohio for a severe loss of power while she was driving. The incident nearly caused my wife and children to be rear-ended while trying to accelerate to highway speeds, which is 65 mph, here in the greater cincinnati area on interstate 275. Hyundai did warranty the work performed by their service shop at columbia hyundai, but only after it was revealed to me that the hyundai warranty only applied to the original owners. This was not something i was aware of and even the sales manager at jake sweeney used cars and i commented on how great this warranty was for me and my family because hyundai stands by it. Well, they did not want to honor any of it until i illustrated that this was a defect in their vehicle and asking me to pay the costs of the repairs and associated repairs was ridiculous. The issue involved the cam phasers of the engine and were repaired along with other parts and a recall item addressed. Not less than one year ago, prior to my family and i going on vacation, we brought the van back for the same reason, although i did not notice any hesitations, the mechanic who test drove it did. It was the cam phasers once again. This time hyundai only was willing to cover half of the repair costs, which left me with nearly $1,100 in total costs for a rental vehicle, fuel and the costs of parts and labor. This deeply affected our finances and nearly cancelled the vacation to florida i had been saving up for well over a year. Having no choice, i paid the costs, and took possession of the van after paying. I had not even left the dealership driveway when the check engine light came back on! My son was in the car with me and i have video of this occurring. The issue with the power loss happened again and still occurs today as recently as a few days ago with my wife & children in the van!
Vehicle Mileage at Failure	89990
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BATAVIA, OH
VIN pattern	KNDMC233286XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHS281LGMU357968 JTFUF35Y306000644 5NPDH4AE8EH476518 WP1ZZZ92ZGLA69011 2GCUKDED3T1206792 W1K2060422R254475 ADDM0100000055093 5XXGM4A77DG145024 1GC1KREG7KF139020 1GNSKDEC8HR317777 WVWZZZ6RZHU099151 XW8AC2NH5HK109838

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2008 Hyundai ENTOURAGE Engine Problems, Complaints and Defects, Recalls and Failures

2008 Hyundai ENTOURAGE Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?