| Issue ID | 1535110 |
| Internal NHTSA # | 11174492 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 04/02/19 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | While driving to work yesterday morning, i was turning off a side road onto a main road. As soon as i turned on to the main road the van sounded like maybe it had a flat, it did not. Both esc lights came on and stayed on. The steering and braking was erratic and there was no pick up. I could not get the wheels to turn the same direction as the steering wheel for a short period of time moving into on coming traffic. Luckily i was able to get short period of control, enough to barley turn into a parking lot. I am so fortunate this didn't happen on the highway at 55mph or could have been horrific. I did call hyundai and there are several recalls for the van including the front control arms. I asked if they can tow to the nearest dealer considering i just avoided an accident and had no control. Hyundai will not tow to the dealer. They did offer to reimburse me if i tow it, but that does not help me currently. This is a very serious situation and needs to be rectified by hyundai before a driver is not able to avoid an accident due to having no pick up or control of the steering. |
| Vehicle Mileage at Failure | 193000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DEALE, MD |
| VIN pattern | KNDMC233876XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |