| Issue ID | 1300188 |
| Internal NHTSA # | 10885833 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 01/07/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I purchased a used 2007 hyundai entourage june of 2016 since buying the vehicle i have had issues with it failing to start turn the key lights fan radio all came on engine would not crank it happens now and again but enough to be an issue i returned to the dealer were it was purchased they replaced the starter one week later same issue we had the battery tested told the battery was almost new since buying the van i have had it towed twice called road side assistance twice and i have been stuck at work and at the store for hours even missed a day of work because of this i contacted hyundai and was told that i have to have a certified hyundai mechanic look at the vehicle however they are not willing to swallow the cost i have been doing research since this problem occurred and it appears that hyundai has an intermittent no crank no start issue with some vehicles the entourage being one that they wont acknowledge i even found a you tube video where a mechanic explains the problem my husband has owned two elantra's i thought we could rely on hyundai which was the reason i brought the entourage but clearly that are not as reliable as we thought . I even found 6 complaints of the same issue on this site |
| Vehicle Mileage at Failure | 83500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALTIMORE, MD |
| VIN pattern | KNDMC233176XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |