| Issue ID | 1193510 |
| Internal NHTSA # | 10726688 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 15/05/15 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | While making a slow right hand turn a loud noise was heard. A grinding noise from the left front wheel area continued while driving slowing thereafter whenever the wheel was turned slightly. This could have been catastrophic if this failure occurred at highway speed, resulting in a possible loss of steering function. Upon disassembly of the left side strut assembly, it was found that the upper spring mount had corroded to a point that there was insufficient material remaining to sustain the load levels exhibited by the vehicle on the strut. The mount had literally broke into 2 main pieces. It appears failure was due to excessive corrosion due to road salt use during the winter months. It was also determined that the left side wiper pivot had a rubber diverter under it which actually let the water from the cowl area drain directly onto the top of the strut mount. This might have also contributed to the amount of corrosion present. Right side strut was also repaired as a precaution. There was less corrosion of the upper spring mount present and imminent failure probably would not have occurred for a period of time. |
| Vehicle Mileage at Failure | 61550 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LIVERPOOL, NY |
| VIN pattern | KNDMC233776XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |