| Issue ID | 686450 |
| Internal NHTSA # | 10236889 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 19/11/06 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2007 hyundai entourage. The contact stated that the sliding doors on her vehicle would not remain closed. On one occasion, the driver's door opened while driving at an unknown speed. She pushed various buttons on the door in an attempt to keep it closed. The vehicle was taken to the dealer several times and they replaced the latching mechanisms and sliding door lock modules; however, the failure continued to persist. The manufacturer stated that they would bring in a mechanic from california who would determine the cause of the failure and they would not return the vehicle until it was repaired. The vin was unknown. The current mileage was 23,017 and failure mileage was approximately 100. Update 10/01/08 *cw the power sliding door, did not open or close. The steering wheel vibrated at highway speed. Updated 10/02/08. *jb |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | 4 |
| Source of the issue | HOTLINE VOQ |
| City and State | BERKLEY SPRINGS, WV |
| VIN pattern | KNDMC233176XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/10/06 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | APPLEVALLEY HYUNDAI |
| Dealer's telephone number | 540-665-0144 |
| Dealer's city | WINCHESTER |
| Dealer's state code | VA |
| Dealer's ZIP code | 22601 |