| Issue ID | 858838 |
| Internal NHTSA # | 10401122 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 27/04/11 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Electrical problems,with my 2007 hyundai entourage, day one the battery had to be replaced,then at 39,000 plus miles, the power door on the left side quit working,it was bad about re-opening after being shut. Then when it was returned another problem was created ,the first time my wife locked the doors the door lock notification horn was very faint. They reordered a new horn ,no change. The ex-service manager said that's the way it should sound. My wife and i and children,family members all said it sounded strange. We didn't make a big deal out of a horn sound. Then the battery again went bad, had to be replaced. At 76,000 plus miles both power doors quit working, i asked for a quote,and to keep all replaced parts. The quote was given,the parts weren't given to me. I was told they were to be sent back as a warrenty. Two power door motors and a module,all went bad at one time. When these doors quit working,no child can open them from the inside. Three -four days later after this repair a light comes on saying esc off and engine light comes on. I researched recalls on google and it said there was a recall on the adjustable brake petal and switch. The dealership and hyundai of usa both deny that it was a recall. I am afraid this van is dangerous at this time. |
| Vehicle Mileage at Failure | 76800 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTH CAROLINA, SC |
| VIN pattern | KNDMC233776XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |