| Issue ID | 857439 |
| Internal NHTSA # | 10399638 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 01/07/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Both of our hyundai entourage sliding doors failed after approximately 65,000 miles. At first they wouldn't close all of the way or lock when using the electric door feature. Then, the problem occurred when closing the doors manually. Then, the electric feature totally stopped working all together and the doors still didn't fully close or lock when closed manually. We had it fixed and were told that the motors on the doors had burned out. This is surprising that these doors don't last longer given that it is a highlighted feature of the minivan; they should be able to withstand more use. I am suspect of this characterization of this problem. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ERIE, CO |
| VIN pattern | KNDMC233676XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |