| Issue ID | 686252 |
| Internal NHTSA # | 10236731 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 20/07/08 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | 2007 hyundai entourage. Purchased in spring '07. Both side/sliding doors are automatic and within a few months of purchase they began to have difficulties closing. They would not be able to close and immediately open again. The right side more so than the left. It can take up to 20 attempts to close the right side at times. When it became an annoyance, meaning it occurred almost everyday we brought the vehicle in to the dealer early this spring. The first visit they needed a special order part and we returned several weeks later when the part was in. They replaced said part on both sides. Since the replacement, the doors are still having difficulties closing, right side more often than left. It became more than just an annoyance but an actual major safety issue last week when the right side door closed (after 15-20 attempts), but as my wife was pulling out of the space, the door opened on its own with my toddler son sitting right there. Fortunately she was not driving in traffic yet. |
| Vehicle Mileage at Failure | 12000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH POTOMAC, MD |
| VIN pattern | KNDMC233676XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |