| Issue ID | 1467051 |
| Internal NHTSA # | 11093674 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 17/04/18 |
| Component | LATCHES/LOCKS/LINKAGES:HOOD:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 hyundai entourage. While driving approximately 35 mph, the hood flew up and slammed and shattered the windshield without warning. There were no injuries. The vehicle was towed to the contact's office. The vehicle was then taken to curry hyundai (3040 e main st, cortlandt manor, ny 10567, 914-930-3700) where the contact was informed of nhtsa campaign number: (latches/locks/linkages). The technician informed the contact to call the manufacturer for a repair authorization. The manufacturer was made aware of the failure, provided a case number, and promised to follow-up with the contact; however, the contact was not called back by the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 101,000. *tt updated 9/20/18*jb |
| Vehicle Mileage at Failure | 101000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | MAHOPAC, NY |
| VIN pattern | KNDMC233476XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |