| Issue ID | 1684546 |
| Internal NHTSA # | 11350875 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 10/07/20 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 hyundai entourage. The contact received notification of nhtsa campaign number: 20v061000 (service brakes, hydraulic), 13v555000 (air bags) and 16v843000 (latches/locks/linkages) however, the parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The vehicle was taken to hyundai on perryville (343 n. Perryville rd, rockford, il 61107) and was rejected to be service due to the parts not being available. The contact stated that while attempting to move from a stop sign, the vehicle made an abnormally loud noise. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 150,802. Parts distribution disconnect. |
| Vehicle Mileage at Failure | 150802 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BELVIDERE, IL |
| VIN pattern | KNDMC233876XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |