| Issue ID | 771920 |
| Internal NHTSA # | 10315606 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 01/03/10 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | We purchased our 2007 hyundai entourage new in july '07. Within 2 months we began having problems with the electric sliding doors on both sides. Sometimes the doors do not close all the way, or close and reopen. Sometimes the doors won't open with any method, keyfob, buttons, or manual. The doors sometimes make a sound like there is grit in the track. We have taken this to the dealership multiple times and even showed them video of it happening. Since they can't reproduce it there has been no work done to fix it. We also have intermittent battery drain. The battery has been dead 5 times for no apparent reason. The passenger side mirror will often not adjust unless it is moved to the bottom outside corner first and then it can be adjusted. The memory for the seats/mirrors are often lost. To me these all indicate a problem with the electronics in this vehicle. Dealership has not been able to find anything to fix. We also have experienced a shimmy at highway speeds. Replaced the tires and had them road balanced to remove the worst of the shimmy. Independent garage did this and said the tires and the rims are fine. It's been close to 3 years and we are still experiencing all of these issues. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DOWNS, IL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |