| Issue ID | 1712081 |
| Internal NHTSA # | 11384170 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 13/07/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Dealership had me make an appointment and come in for the 188 recall (abs relay installation), kept me for 2 hours, tried to sell me about $2,000 in unrelated maintenance, then told me that they did not have the parts to perform the relay service. They therefore wasted my time when they had no intention of performing the recall work. The recall work has not been done, and i've wasted a work day. Dealer rep was also intimidating with regard to the maintenance he was recommending. |
| Vehicle Mileage at Failure | 170000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPERVILLE, IL |
| VIN pattern | KNDMC233876XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |