| Issue ID | 1069133 |
| Internal NHTSA # | 10593440 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | ENTOURAGE |
| Model Year | 2007 |
| File date | 30/12/11 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Driving a 2007 hyundai entourage van on the morning of december 30, 2011 we came to a stop for a red light. My foot was still on the brake pedal when two seconds later we were reared ended by another vehicle that was traveling at approximately 45-50 mph. My spouse and i experienced severe whiplash. The driver of the vehicle that crashed into us claimed she never saw our stop lights. After the incident, i discovered there were two recalls for our van (06v356000 & 09v122000) related to intermittent brake light switches. We purchased the entourage in 2009, but never was told or notified of either recall. Although the other driver was a fault, i believe that she may have been telling the truth about not seeing the brake lights. There are other recalls on the 2007 hyundai entourage since then (13v113000 and 13v556000) but we received a notice of either. I plan to submit a separate complaint regarding the other recalls issues. What worries me is that were are not told about or receive recall notices or defective part issues. I'm guessing that nhtsa/odi would receive more complaints, but people are not aware of the shady non-disclosure practices of dealerships. There are other issues that i haven't submitted, but will talk with you about if you so desire. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GROVE CITY, OH |
| VIN pattern | KNDMC233176XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |