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2011 Hyundai ELANTRA TOURING Electrical System Problems, Complaints and Defects

Issue ID	917493
Internal NHTSA #	10457271
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	ELANTRA TOURING
Model Year	2011
File date	01/12/10
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	Shortly after delivery on november 30, 2010 car began experiencing uninitiated and erratic door locking problems. Repair attempts on march 22, august 1, and november 25, 2011 all failed. Failures occurred in a variety of physical locations as well as both within a short time of exiting the car or when the car was left unlocked overnight. Failures were not related to the physical location of the remote key fob. With driver-door window open physical abnormalities were visible prior to attempting to open the door. Dealer observed physical defect and replaced latch and actuator assembly on november 25, 2011. With window open, two attempts to unlock the door using door-mounted electrical control system failed to open the locked door. One attempt activated the cars alarm system. Key fob was in house. If the locking system malfunctioned in a similar manner during an accident, the driver would be trapped inside the car and, access by emergency service personnel would be impeded. There was no response to december 22, 2011, january 11, and february 4, 2012 requests to the dealership for appointment with the factory representative for technical assistance. On january 17, 2012 dealer made physical changes to the alarm system. Fifth repair attempt on february 23, 2012 (5,600 miles) included the history of the unresolved malfunctioning. Dealership did not provide required repair-orders for the 4th or 5th attempts. Hyundai motor america contends the dealer was never able to duplicate the problem, despite november 25, 2011 warranty repair-order for mechanical abnormality associated with the self-locking defect confirmed by dealership personnel. There is no record of any specific technical assistance by hyundai motor america. On march 2, 2012 car was disassembled making it impossible to duplicate the problem and dealer unilaterally ceased warranty service.
Vehicle Mileage at Failure	100
Number of Occurences	5
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	HUDSON, FL
VIN pattern	KMHDB8AE9BUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	30/11/10
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

ZN661AUG7NX385817 WP0CB2A85FS130179 VCF1EBE27PG008786 3GCUKSEC5JG336704 1N4AL3AP3DC296585 LJD5AA1D1T0209745 MMSDZC63S00110423 2T2ZK1BA2EC137771 4JGBB5GBXBA641916 WBAFH62080L870139 5N1AN0NW4AC511810 KNDJ23AU5L7103654

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2011 Hyundai ELANTRA TOURING Electrical System Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai ELANTRA TOURING Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?