| Issue ID | 1487796 |
| Internal NHTSA # | 11118424 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | ELANTRA TOURING |
| Model Year | 2009 |
| File date | 03/08/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On 8/3/18, while exiting off highway, i was stationary at a stop light at top of ramp. When light changed, i tried to to turn left, but the steering wheel locked. It was near impossible to turn so i threw on my flasher to help avoid being rear ended. I made an appointment at hyundai dealership as quickly as possible, 8/6 and they performed diagnostics tests which pulled up codes relating to malfunctions torque sensor, steering angle sensor, eps failure, ecu failure. At low mileage of 32,485 miles, the dealer recommended i replace the entire steering column and eps due to internal failure. Computer was unable to read torque to ecm. I promptly filed a complaint with hyundai usa to take responsibility to repair. There are hundreds of complaints regarding major manufacturing defects with steering parts breaking, malfunctions, and recalls that haven't fixed the critical underlying problems that resurface. Eps module reset/replacement during recall in 2015 did not fix the problem. The dealer stated, the car is unsafe to drive. Why are major steering malfunctions allowed to continue with hyundai usa? |
| Vehicle Mileage at Failure | 32485 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST CHESTER, PA |
| VIN pattern | KMHDC86E29UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |